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Last few weeks have come with a lot of achievements and a few challenges that we managed to overcome and keep on delivering you the best investment services online.
Due to safety reasons we have changed the login solve captcha to Google’s reCaptcha. This system offers higher security and prevents brute force attacks. If you are not familiar with it, do not be scared. The system prompts you to find and select images that belong to a certain category (i.e. car, traffic light, etc.). After you select all the images prooving that you are not a bot, you will be able to access your account.
As you may have known, China has blocked many Google’s services and for some members the reCaptcha might not work properly. If that is the case for you, be sure to use the recovery form to access your account:
https://www.bitaeon.io/password/reset.
Alternatively you can use a VPN or Proxy service of your choice.
On the nights of February 20th and February 21st our payment system was ongoing a maintenance and some payouts were delayed. This was a result of us upgrading our platform and switching to a new payment provider. All the necessary upgrades were performed successfully and the new payment system keeps on delivering instant payouts 24/7. We are sorry for the inconvenience and appreciate your understanding.
We have noticed an increased amount of situations where our clients use a payment provider or exchange that does not send the funds instantly resulting in the deposit processing to be delayed. Ideally, all deposit payments are processed automatically, but if the payment was not received within a few hours the deposit needs to be processed manually. If your transaction is confirmed in the Blockchain and still not activated in our platform, please contact us as soon as possible. And remember to use a single deposit address only one time. If you want to create another deposit request a new address.
As a part of our Global advertising expansion we have added a few new languages to our system. Now you can use BitAeon in twelve languages including the newest addition of: German, Spanish and Italian.
Thank you for your attention.
The BitAeon Team
27.02.2019


