AL
yep :)
Size: a a a
2020 July 16
M
For Scom 2019 bidirectional not possible
M
What is means?
M
Note: When working with the SCOM 2019 version, bi-directional is not enabled
AL
it means that ServiceNow can't close the alert in SCOM
M
Ouch how to address it?
MS
Note: When working with the SCOM 2019 version, bi-directional is not enabled
Well, I never used that integration. I can't add any additional comments here
AL
me too, but I have the similar with MF SM
M
How its configured in your environment @imaxtor
MS
me too, but I have the similar with MF SM
Good catch
M
MS
SCOM has been changed with a workflow logic for closure alert process
M
Which connector you guys using?
MS
Orchestrator😂
AL
I don't have ServiceNow, but I have similar software fot ITSM
M
Oh ok
M
Orchestrator😂
Complex and difficult to configure?
MS
Yep
AL
just try the native.
if it will be not suitable, develop your own
if it will be not suitable, develop your own
MS
But it's much more universal solution for complex logic