I am relatively new to EazyBI and I have found how to return most values.  What I am trying to do is to show all Open Incidents, along with how many hours left until they breach Resolution SLA.  I can get the date they are due to breach, but I would like the hours, like you see in Jira.     This is mainly for our High Priority issues so we can monitor using a dashboard where we are at.  Any help would be appreciated.  Anita