Ok sir

Thank you very much,. I got fund

Hello!

On this issue, contact the support site:
https://btc-alpha.com/en/support/

Or contact us directly:
support@btc-alpha.com

Is this a real person from the btc-alpha support Department ?

Hello!
No, it’s scammer please block him.

Ok!

📣 JUST A QUICK REMINDER

⚠️ Please note that on August 12, 2020 from 03:00 to 03:30 UTC (30 minutes extra possible) access to the platform will be limited. The deposits and withdrawals of currencies, as well as trading operations for this time will be stopped.

Please pay attention to this disclaimer, we ask for your patience and understanding in this situation until the technical maintenance is completed. BTC-Alpha team will announce resuming the full functionality of the platform ASAP.

In a meantime, you can ask for assistance and all clarifying questions with our Tech Support Department in the official Telegram-community for English-speaking users (https://t.me/btcalpha) or via email support@btc-alpha.com 📩

Whats the reason for that? your website hacked?

There is nothing wrong with our security, we are just perform core update for launching new tools for traders in the next several weeks — and to make it possible the core of the platform should be updated with website as well

Thanks for explanation.

I didn't activate the 2FA authenticator why was my account being asked to pass?

Hello!

On this issue, contact the support site:
https://btc-alpha.com/en/support/

Or contact us directly:
support@btc-alpha.com

Hello everyone how are you. .💕

Hello!
Answer provided to your email.

Is there a problem with google Authenticator ?

it says invalid. Everytime the same problem

Hello!

On this issue, please contact the support service on the exchange website:
https://btc-alpha.com/en/support

Hi there, Konal here from Hotbit Exchange. Whom should I contact for listing proposal? Thanks in advance 👏