You send withdraw low fee

5 hour no receive no confirmation eth

Gas fee low

Please help

Hello!
Usually withdrawal of funds occurs within a few minutes. Also, according to site rules (item 10.6) "Withdrawal from the system can take from 48 hours (online transfers) and up to 5 days (bank transfer)."

​​🎉Dear users,

We are hurrying to remind you about new opportunities: Stop-limit orders are already available on BTC-Alpha!

💁It is a practical tool that manages risks in selling and a successful indicator of a bullish coin when buying.

Hurry up to take advantage of the new functionality of the exchange, and share the good news with other users!

🙌Follow the link below and read the step-by-step instructions on “how” and “when” to use stop-limit orders.

Sincerely,
BTC-Alpha team

Hi

I cannot deposit beldex in btc alpha

Why it's so

Hello!
Please send all details to support@btc-alpha.com.

I have bdx in magnum wallet normally I transferred

But today it's returning

hello i have 1 problem

i have change email i don't remember password my email, can i to say my email and my pasword from the btc-alpha and i change email?

Hello!

On this issue, please contact the support service on the exchange website:
https://btc-alpha.com/en/support

because send me code for verify to sing in but i don't see

Admin can you please private message me -Trent from Metrix Coin re upcoming chain swap?

Hello!

On this issue, please contact the support service on the exchange website:
https://btc-alpha.com/en/support

Many thx

Hello