And what is the payment id

Hello!
If you want to deposit funds please follow these steps:
1) Tap "Finance" option in menu at the top-right ↗ corner.
2) It will bring you to "My Wallets" section, now select the appropriate currency (or just type it in search field) and click "↘", it is a deposit button.
3a) On a cryptocurrency deposit page examine generated address and other info (memo, destination tag, public key, comment etc) and use it to create a correct deposit transaction. Please note that all info on this page are strongly required!
3b) On a fiat funds deposit page (only USD available for now) you must select one of the provided systems (Adv Cash, NixMoney, Perfect Money, or Payeer); choose one, enter the deposit amount and click on the "Create deposit" button, after that you will automatically be redirected to the page of the selected service and will offer to log into your account, so you need to register in advance. Please note that is the only way to get your fiat funds; any other methods would not work!
4) Done! A deposit will be credited to your account shortly.

I have old GRN tokens in my wallet at BTC-Alpha. And there can be swapped for new ERC 20 GRN after Dec 6
Can this be done on the exchange or where can this be done ?

Can there be sent to another exchange anytime now?

Dear users and partners!

Technical maintenance in the GRN network has been successfully completed. GRN coin withdrawals are available and work in standard mode.

GRN development team also announced a swap to the ERC 20 standard. BTC-Alpha does not conduct a swap on the platform, users must independently exchange old tokens for new ones. The swap procedure is valid until 26 December 2020.
More information: https://grnpower.io/swap

Sincerely,
BTC-Alpha team

Hello!

Please read the news posted above.

Thank you

Where we sell KRM coin

There is no exchanges for KRM coin

Hello!

Unfortunately, this coin fell under the delisting procedure.

https://t.me/btcalphanews/945

Hello!
On this issue, contact the support site:
https://btc-alpha.com/en/support/
Or contact us directly:
support@btc-alpha.com

🤔🤔🤔

Hello!
Administrator never write to you in PM first.

Yes....i'm sure. Thanks

Hello. i need some help. How coul i contact support?

Hello!

Сontact through site:
https://btc-alpha.com/en/support/https://btc-alpha.com/en/support/

Or contact us directly:
support@btc-alpha.comsupport@btc-alpha.com

Could i contact you in dm? i have some questions about possible listing

If you have any questions about listing please contact our listing manager (@BTCAlpha_Diana).

thank you. and i have some questions about KYC.  Your support manager told me about withdrawal that for unverified user daily limit to withdraw equal 5000USD. but i need to know about purchasing too. Please tell me if the KYC required for buying crypto with credit card?

Yes, if you are buying through credit card, 2nd level of verification is required.