AB
получаю письмо, в котором такое:
could you please attach the RSI, and the entire var/log directory?
RSI
>request support information | no-more
Entire /var/log/* directory
> file archive compress source /var/log/* destination /var/tmp/<file-name>.tgz
You can use the following guides:
Compressing Troubleshooting Logs from /var/logs to Send to Juniper Networks Technical Support
https://www.juniper.net/documentation/en_US/junos/topics/task/troubleshooting/troubleshooting-logs-compressing.html
You can use this reference guide in order to upload the requested files using different methods:
http://kb.juniper.net/InfoCenter/index?page=content&id=KB23337