You saw the video, now GET THE BOOK: http://www.UnitedBreaksGuitarsBook.com. Looking for a unique speaker for your next event: http://www.UnitedBreaksGuitars.com for case studies and highlights of Dave's speaking tour.  

There is now a video response:
http://www.youtube.com/watch?v=T_X-Qoh__mw

Full Story: http://www.davecarrollmusic.com/story/united-breaks-guitars -

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn't deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss.

So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United…

“THE SPACEX STARSHIP LAUNCH IS SCHEDULED OFF BOCA CHICA WITH NO MAJOR IMPACTS,” says an FAA advisory for today. (SpaceX is certainly hoping there isn’t a major impact.) https://t.co/smrjklXhaU