Unfortunately we can’t continue transfer xxx — this is because it goes against our
Acceptable Use Policy SECTION 1.2.2.c. The policy says we don’t support transfer related to cryptocurrency trading.
We’ve refunded the money back to the original account. It should only take 2-3 working days for the money to show in your bank account.
Let us know if you have any other questions. We're happy to help.
Thank you for understanding,
The Wise Team