Hi, my withdraw is in moderation for very long time. Can someone help me?

Hello!

Your request is in the queue for withdraw. Please, await when payment will occur in the near future according to the rules.

Hello!

I want  to deposit UMI coins but UMI address is Unvalid

could you help me?

Hello!

Contact us directly: support@btc-alpha.com

Dear users and partners!

Maintenance is ongoing in UMI  network. As a result deposits/withdrawal are disabled. As soon as the maintenance is completed UMI will return to a standard work mode.

Sincerely,
BTC-Alpha team

Dear users and partners!

Technical maintenance in the GeoPay network has been completed. As result deposits and withdrawals through the GeoPay system are enabled and work in standard mode.

Sincerely,
BTC-Alpha team

Dear users and partners!

Technical maintenance in the UMI network has been completed. As result UMI deposits and withdrawals are enabled and work in standard mode.

Sincerely,
BTC-Alpha team

потерял доступ к 2fa , как востановить?

Здравствуйте!
Напишите нам на support@btc-alpha.com.

если я на сайте через обратную сзявь написал уже, есть смысл еще раз писать?

В таком случае ожидайте ответа на Вашу почту в скором времени.

[Request received] Your request is in a queue for processing, expect feedback in the nearest time
Your request has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.

вот такой ответ пришел

не понимаю что дальше делать

Ожидайте ответа на Вашу почту. Сообщение выше автоматическое и означает, что Ваш запрос попал в обработку.

Понял, спасибо

My deposit has been rejected may I know the reason

Hello!
Send detailed info to support@btc-alpha.com.

😱Dear users,

The BTC-Alpha team is working hard to improve the platform every day so that your experience with our platform can be as reliable, convenient and smooth as possible. And here we are again with some good news!

BTC-Alpha is pleased to announce a successful platform update! What was improved?

😍We have once again updated the interface design. Menu navigation just got better! For our users and their comfort we do our best, but there is no limit to perfection, and we won’t stop striving for it.

We've completely reinvented the alert system🔔. Now you will always be aware of what’s going on with the help of the convenient notification system from BTC-Alpha.

Also we will reward users who have passed the identity verification by removing withdrawal limits.

Hurry up to try our updates and be sure to write to us what other improvements you would like to see on BTC-Alpha! It is important for us to hear every one of you!

Dear users and partners!

Technical maintenance is ongoing in PRIZM network. As a result deposits and withdrawals are disabled.
As soon as the maintenance is completed the network will return to a standard work mode.

Sincerely,
BTC-Alpha team