Открыл статью, тригернулся, открыл первоисточник, тригернулся еще раз, открыл исследование, на котором основан первоисточник, тригернулся третий раз.
Цитата о том как оценивали: "The 2009 Standish Report reported that out of the 9000 projects surveyed, 32% were delivered with full capability within budget and schedule, 24% were cancelled, and 44% were either over budget, over schedule, or under-delivered."
Цитата с примером того, а что они оценивали: "While Marriott and Hilton Hotels were checking out of their failed reservation system, Hyatt was checking in. Today, you can dial from a cellular airplane telephone at 35,000 feet, check into your Hyatt hotel room, schedule the courtesy bus to pick you up, and have your keys waiting for you at the express desk. This new reservation system was ahead of schedule, under budget, with extra features -- for a mere $15 million of cold cash. They used modern, open systems software with an Informix database and the TUXEDO transaction monitor, on Unix-based hardware.! Hyatt had all the right ingredients for success: user involvement, executive management support, a clear statement of requirements, proper planning, and small project milestones.!"